TERMS AND CONDITIONS OF SALE (T&C / CGV)

These Terms and Conditions apply to all purchases made through the website www.auroracosmetics.es, operated by SYNAFYA TRADING SL.

1. Seller Identification

SYNAFYA TRADING SL
CIF: B19409846
AVENIDA VILLA ROSA, 8
29004 Málaga – Spain
Email: contact@auroracosmetics.es

2. Products

All products sold are cosmetic and personal care products compliant with Regulation (EC) No. 1223/2009 on cosmetic products. Product descriptions and images are provided for informational purposes.

3. Prices

All prices are displayed in euros (€) and include applicable VAT unless stated otherwise. Shipping costs are calculated and displayed at checkout.

4. Orders

Orders are placed via the website checkout process. Once payment is confirmed, an order confirmation email will be sent.

5. Payment Methods

Payments are processed securely using approved payment providers. Accepted methods may include credit/debit cards, PayPal, and other secure options displayed at checkout.

6. Shipping and Delivery

Delivery is available throughout Europe. Estimated delivery times are provided at checkout and may vary depending on destination.

7. Right of Withdrawal

In accordance with EU consumer law, customers have the right to withdraw from their purchase within 14 days of receiving the goods.

Products must be unused, unopened, and returned in their original packaging. For hygiene reasons, opened cosmetic products cannot be returned.

8. Refunds

Refunds will be issued within 14 days after receipt and inspection of returned items, using the original payment method.

9. Liability

SYNAFYA TRADING SL shall not be liable for improper use of the products. Customers must follow all usage instructions and precautions.

10. Governing Law

These Terms and Conditions are governed by Spanish law.

11. Online Dispute Resolution

Consumers may access the European Online Dispute Resolution platform at:
https://ec.europa.eu/consumers/odr